WHAT TIME IS CHECK-IN AND CHECK-OUT?
13:00 check-in and 11:00 check out. Arrangements for an earlier check-in or a later check-out may be possible, depending on availability and advance notice. This may only be arranged the day before your check-in or check-out, as availability changes rather quickly.
IS THE PRICE PER ACCOMMODATION OR PER PERSON?
In general it is per accommodation, although if it is over a certain amount of people we will charge per person.
DO ALL ACCOMMODATIONS HAVE DOUBLE BEDS?
All accommodations have double beds . They may also have a set of singles that can be added in the apartement.
IS BREAKFAST INCLUDED?
No, but there is no need as all accommodations have a kitchen, and there are several restaurants in the area.
IS THERE AN ELEVATOR?
We do have a lift.
ARE THE PROPERTIES SAFE?
Safety is one of the qualities we stress most when choosing the best accommodations. In addition, the areas we choose are the most protected parts of the city.
CAN I BRING A PET?
Sorry no pets allowed.
HOW MANY PEOPLE CAN SHARE A PROPERTY?
Studio: 1-2 people, 1 bedroom: 2-3 people, 2 bedroom: 4-5 people. There is a possibility to have side-by-side rentals that share an adjoining door.
HOW DO I PAY?
To confirm a booking our reservations will ask for credit card details. The totality of your stay need to be prepaid, the prepayment will be taken to confirm your reservation. In order to use bank transfer, please ask for bank details.
WHERE DO I CHECK IN?
When you arrive you MUST call us 30 minutes before reaching the accommodation. Dial the phone number previously indicated on your confirmation voucher. All our guests will be met at their property unless pick-up arrangements have been made. There you will facilitate and receive your keys and the contract. We require a security deposit. With this you agree to assume financial responsibility: for damage which occurs to the accommodation or its furnishings during your stay, for loss of keys, for additional cleaning if necessary or for calling upon staff to carry out unnecessary duties. The deposit will be refunded after inspection.
HOW CAN I MAKE MY RESERVATION WITH MINIMAL DELAY?
Send your request by mail or fax . If we reply that the apartment IS available, secure your booking instantly. Then we send a formal confirmation letter. Even quicker way is, however, telephone booking. NOT CONFIRMED RESERVATIONS MAY NOT BE CONSIDERED.
HOW DO I SECURE MY BOOKING?
Like most of accommodation businesses nowadays, we need our bookings to be secured beforehand and for mutually binding reservation require your guarantee. As a rule, we can make preliminary bookings for you immediately upon your request, depending just on your choice and current availability. However, before sending confirmation letter, we will ask you for your credit card number and expiry date. Convenient and safe: We have a 100% secure encrypted connection for you to enter your credit card details. These details can also be safely sent to us by fax or simply phoned to our booking department in our working hours.
ARE THE PROPERTIES NEAR THE CITY CENTER ?
We are located very central, near the biggest railway station: MIDI or SUD.
If you have any further questions, please contact us!